Each full edition of BuildWorks includes a free phone support period that varies with the edition purchased. The stand alone templates include one free call during the Activation period. Free email support is available to all registered users of BuildWorks for basic issues on currently supported versions*. Reasonably priced fee based phone support options are available after the free period ends.
*At this time, support is available for V-5 and V-4.
| Standard: | $35 per incident, chargeable to your credit card when you call |
| Priority: | 12 months unlimited calls. Priority support customers go to the top of our call-back list. $500 ($250 when purchased at the same time as BuildWorks) |
Many of the most common questions about BuildWorks are answered in our on-line FAQ.
You can e-mail our tech support department support@synapsesoftware.com with your questions. This service is free to all registered users.
